What we do

See what other’s have said about our service and delivery.

QUALITY & SERVICE

Our Mission is to:

   • Deliver business benefits through cost effective use of IT
   • Empower client staff for successful post implementation usage
   • Limit the usage of technical ‘gobbledygook”

After Sales Service (After we’ve gone)
To maintain the quality of our customer service a free email Help Desk facility is offered for three months after delivery. We are happy to provide reasonable email support for your staff during the early weeks of a new business application. Contact us at helpdesk@accountableeffect.co.uk.

Pre-Sales Service (Before we have ‘arrived’)
To make sure that work committed to is that which will benefit your business we are happy to spend time with your staff establishing key business concerns to be resolved by any project.

Service Delivery - IS09001, Service and Quality
Accountable Effect have made application for IS09001 accreditation to support their effective and quality delivery to customers.

Ethics
Accountable Effect do not accept commission or benefits from vendors. This ensures that any recommendations or opinions we offer are entirely in the interests of our customers.

Client confidentiality
All information provided by you to us will be kept confidential and for our use only. Details will not be passed to any third party without your prior permission.

Guarantee
Specialist Professional Indemnity Insurance for all our services is provided by Lloyds of London Underwriters.